Privacy

The website

There is no analytics package on this site, no tag manager, no advertising pixel and no embedded third-party widget. No cookies are set. Fonts are served from this domain rather than from a font provider, so loading a page here does not make a request to anyone else's server. Nothing about your visit is transmitted to a third party, because there is no third party.

Our host keeps standard server logs — IP address, time, the file requested — for a short period, for the ordinary purposes of running a web server. We do not read them for marketing and we do not combine them with anything else.

What you tell us on the phone

When you call +1 (904) 395-4339 we write down what we need to do the job: your name, the address the appliance is at, a number to reach you on, and the model and serial number of the unit. That record exists so the technician arrives with the right part and so a warranty claim can be matched to a repair.

We do not sell it, rent it, or hand it to a marketing company. We share it only where the work requires it — a parts distributor needs a model number, not your name — and where the law requires it.

How long we keep it

Job records are kept while the warranty on that repair is live and for a reasonable period afterwards, because a repair history is the most useful thing a technician can have on a second visit. Ask us to delete your record and we will, unless a live warranty claim depends on it.

Payment

We do not store card details. Payment is taken at the appliance through the payment provider's own terminal, which never passes the card number to us.

Asking us anything about this

Call the number above. Crosswater Appliance Service operates in Nocatee, FL and the surrounding St. Johns County; we do not publish a street address because we are a mobile operation with no premises to visit.

Last updated August 2026.